Pi Network: More than 18.1 million users complete KYC; “pending KYC” requires additional review

According to CoinPedia on May 13, Pi Network issued an official clarification on the meaning of the “pending KYC” status, explicitly stating that this status does not mean the application has been rejected. Instead, the system requires additional identity verification before final approval. Pi Network also disclosed that, at present, more than 18.1 million users have completed KYC verification, and more than 16.7 million users have migrated to the mainnet.

Official explanation of “pending KYC”

According to CoinPedia, Pi Network’s explanation of the “pending KYC” status is as follows: This status means the system needs additional review steps before final approval. Some users may need to complete a liveness check, while other users may need to undergo additional review depending on their specific circumstances.

Pi Network said these additional steps are crucial because allowing fake or duplicate accounts onto the mainnet would cause long-term damage to the entire ecosystem. Pi Network emphasized that the whole network operates on a “one person, one account” system, aiming to prevent bots, fake accounts, and duplicate users, protect genuine Pioneer users, and ensure fairness in mining rewards.

AI system upgrade and improvement in KYC backlog

According to CoinPedia, Pi Network said it has deployed an AI-driven system upgrade in the backend. Pi Network explained that after the upgrade, the system combines AI models, liveness checks, and application analytics to process applications more efficiently. Millions of pending accounts have been converted into eligible accounts, and the overall KYC backlog has been greatly reduced.

The “Step 8” issue drawing community attention

According to CoinPedia, this Pi Network clarification has again sparked community discussion about the “Step 8” issue faced by some users. On the X platform, the Pi community account @fireside_pi posted on May 13, 2026, saying that the Pi core team previously mentioned that palm print authentication would be part of a future KYC upgrade; however, users currently stuck at Step 8 have not received any palm print authentication request. The account raised questions about the subsequent process. Pi Network has not yet provided an official explanation of the specific timeline for Step 8.

FAQs

What exactly does Pi Network’s “pending KYC” status mean?

According to CoinPedia, Pi Network’s official clarification is that “pending KYC” does not mean an application is rejected. It means the system requires additional identity verification steps before final approval, including liveness checks or other reviews, depending on individual cases.

How many Pi Network users have passed KYC and migrated to the mainnet so far?

According to Pi Network’s disclosure (as reported by CoinPedia), as of May 13, 2026, more than 18.1 million users have completed KYC verification, and more than 16.7 million users have migrated to the mainnet.

What technology has Pi Network deployed to speed up KYC processing?

According to CoinPedia, Pi Network said it has deployed an AI-driven system upgrade in the backend, combining AI models, liveness checks, and application analytics to convert millions of pending accounts into eligible accounts, and to greatly reduce the overall KYC backlog.